Applied Business Science is not measured by surveys or sentiment. It produces specific, documented changes in how your organization operates — and those changes show up on the metrics your CFO already tracks. Here's what to expect.
Before we talk about results
Most executives don't see the cost of their organization's current dysfunction because it never shows up as a line on the P&L. It shows up everywhere else.
These are all visible. These sit on the budget. These show up as line items.
These don't show up as expenses — until they do. They show up as turnover, missed deadlines, and organizational paralysis.
The surface costs are expensive. The costs below the surface will sink the organization. Applied Business Science addresses both — because fear affects communication, communication affects procedure, procedure affects training, and the whole system moves together.
Where change happens
Engagements produce change in three connected categories. Each reinforces the others. You won't see one without the others following. That's the quantum nature of the system: no part changes alone.
Example: A team that used to reinvent the onboarding process every six months now follows a documented BaseWork Center procedure. New hires are productive in half the time.
Example: Oildata Wireline Services reduced paperwork from 17 forms to 2 over 26 months — eliminating the overhead of managing, filing, and tracking redundant documentation across every job.
Example: When fear of expression is addressed, people start raising problems before they become expensive. At Harbert Lumber, team members began identifying and solving process gaps that management hadn't seen in years.
What to measure from day one
These are the clearest indicators of where the four barriers are hitting hardest — and the most direct signals of whether they're being removed.
How consistently does your organization deliver its product or service to standard? Track this against a defined internal rating — Oildata called it their Job Quality Rating. Measure monthly. Expect meaningful movement by months 12–18.
What percentage of roles in your organization have written, current procedures? Start at zero if necessary — that's honest. Track how many BaseWork Centers are documented and functioning each quarter. This number should reach 100% by Phase completion.
Are meetings happening? Is Training Leadership completing coursework on schedule? A missed training cadence is the earliest warning sign that the four barriers are reasserting themselves. Track attendance and completion monthly.
How long does it take for your organization to identify, escalate, and resolve a process problem? In a quality organization, problems are named quickly, assigned a resolution owner, and closed with a documented correction. Track the average time from surface to resolution.
These four metrics don't require new software or outside measurement tools. They can be tracked with a spreadsheet. The goal is not perfection on day one — the goal is a clear baseline that makes progress visible and honest.
A Typical Organization Before and After
The difference between an organization before and after Applied Business Science is not personality — it's infrastructure.
Real results
Each result represents a different sector, a different starting point, and a different definition of what "results" meant for that organization.
Oilfield services · Port Harcourt, Nigeria
55% → 70%+ quality rating
Job Quality Rating over 26 months, measured by independent client evaluations, job-preparation scores, and maintenance-efficiency ratings. Paperwork reduced from 17 forms to 2.
Lumber distribution · Building materials retail
Labor costs reduced
While increasing output. Launched profitable new divisions during the engagement. Multi-year transformation with measurable improvement in process efficiency and team accountability.
Public university · Higher education
First university to apply BaseWork Systems™
Cross-functional cohesion across previously siloed units. Pilot program demonstrating that the methodology works in educational environments as well as commercial ones.
Industrial controls · Specialty electrical contracting
Consistent execution across projects
Defined leadership accountability across the organization. Consistent project delivery standards applied across teams. Ongoing engagement — the methodology is sustained independently.
What this costs — and what it returns
Most organizations are stuck in "flavor of the month" training — chasing whatever methodology is popular this quarter, with no coherent direction.
Research consistently shows that organizations should budget 2–6% of payroll for training. That investment, structured around MPSM and BaseWork Systems™, produces compounding improvement over 26 months rather than a one-time event that's forgotten by the following quarter.
Non-quality costs approximately 15–20% of sales revenue in rework, process gaps, and efficiency losses — year over year. Every month of informal, undocumented operations is a month of that cost continuing. The program pays for itself by reclaiming capacity that was already being lost.
Source: Cost-of-quality research cited across the BSG International methodology, consistent with industry standards established by Dr. W. Edwards Deming.
Organizations that complete the program report measurable improvements in quality ratings, reduced rework and paperwork overhead, increased training efficiency, and sustainable accountability structures that don't require ongoing outside support. The methodology stays — the consulting cost doesn't.
Certification
Each phase of the program produces a documented certification. The certifications aren't decorative — they're verifiable proof of specific competencies.
Earned at the completion of each of the seven phases. Each certification documents specific competencies — process documentation, accountability structures, communication skills — that aren't theoretical. They're built out of real work done inside your actual organization.
Seven phase certifications across the program.
Earned when the complete methodology — including all documented BaseWork Centers™ and functional quality systems — is verified. This is the credential that demonstrates organizational transformation, not individual course completion.
A meaningful credential, not a participation award.
Certifications are issued by BSG International — a self-accredited institution operating independently and transparently, with rigorous internal standards. We believe this is more honest than borrowed credentials: awards for what an organization can do, not what it recited.
A typical organization before and after
This is a composite of patterns we've observed across engagements. Your specific starting point and outcome will vary — but the foundational shifts hold.
Investment starts at $430/month for a 10-person organization, recurring over 26 months.
Pricing scales with your team size. Use the pricing calculator to get your exact number in 60 seconds.
Not sure what your current baseline looks like? Take the free 4 Barriers assessment →
It identifies which barrier is costing your organization the most right now.
Four numbers, and you'll see what your current structure costs each year.
Run the numbers →Full breakdown by headcount, with add-ons and one-time fees.
See pricing →No obligation. A focused conversation about fit.
Start the conversation →BSG International LLC
Chapin, South Carolina 29036 · www.BSG-International.com